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How to Be a Good Diner (or How Not to Wind Up on ‘Waiter Rant’)

CNN.com recently ran a story about restaurant service with advice from our friend Steve Dublanica, the former professional wait staffer behind the snarky Waiter Rant blog and author of the book Waiter...

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What Waiters Hate: Restaurant Pros Turn the Tables on Diners

Because this is a diner-centric blog, we usually talk about the experience of going to restaurants from a patron’s perspective. Lately, though, some folks have been wondering what waiters think about...

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Daily Dining Poll: How Much Do Wait Staffers Influence Your Order?

When ordering your meal, do you ask your servers what they recommend?survey software

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Dining Poll: What Quality Makes for the Best Restaurant Service?

If reviewing food is subjective, then so is assessing service at a restaurant. While some diners love to be fawned over (guilty as charged!), others would prefer more emphasis be placed on the timely...

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What Type of Diner Are You? Take Our Dining Personality Test to Find Out!

You may think you know what type of diner you are — but you may be wrong! Find out for sure if you’re a dream or a nightmare (or something in between) with our fast and fun dining personality quiz. App...

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Casual Dining vs. Careless Service: A G-Chat with Service Coach Brooke Burton

Service coach Brooke Burton also writes the popular Food Woolf blog.   Brooke Burton is a Los Angeles-based service coach, with more than 20 years’ restaurant experience, who specializes in diner...

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